Account

Country

Cart

Your cart is empty

Shipping and delivery

At Bamboro, we strive to deliver your order as quickly and efficiently as possible. Below you will find all the information about our shipping and delivery procedures.

Processing Time

  • All orders are shipped within 1-3 business days after payment is received.
  • Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track the status of your package.

Delivery Time

  • The average delivery time is 5 to 7 business days.
  • Please note that delivery times may vary depending on the carrier and unforeseen circumstances such as bad weather, holidays, or customs formalities.

Shipping Costs

  • Shipping costs are calculated based on the weight and size of your order and the destination.
  • The exact shipping costs will be displayed during the checkout process before you complete your payment.

Delivery

  • Our logistics partners ensure that your order is delivered to the specified delivery address.
  • It is important that someone is present at the delivery address to receive the package. If you are not at home, the carrier may leave a notice with instructions for a new delivery attempt or for picking up your package at a collection point.

Tracking Your Order

  • Once your order has been shipped, you will receive an email with a tracking number.
  • You can check the status of your order at any time on our 'Track Your Order' page by entering your order number. If you encounter any issues tracking your order, please do not hesitate to contact us.

Free Shipping

  • Shipping is always free. No additional charges will be applied, regardless of the size or weight of your package.

Delays

  • While we do our best to deliver all orders within the stated time frame, delays may occasionally occur beyond our control.
  • If your order is significantly delayed, please contact our customer service. We are happy to assist you and will do our utmost to resolve any issues.

Damaged or Lost Packages

  • If your package is damaged or lost during transit, please contact our customer service as soon as possible.
  • We will initiate an investigation with the carrier and, if necessary, arrange for a replacement delivery or refund.

Contact Information:

Company Information:

  • Bamboro
  • Address: Luk hop street
  • Unit: Unit D3, 11/F
  • Building: Luk hop ind building No.8
  • Email:  info@bamboro-boxers.com
  • Company Number: 76712815
  • Phone Number: +44 7449286041

Our customer service is available from Monday to Friday, from 08:00 to 21:30. We aim to respond to all emails within 24 hours.