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Frequently asked questions (FAQ)

1. What makes Bamboro Boxers different from other underwear brands?

Bamboro Boxers are crafted from bamboo, a natural and sustainable material known for its exceptional softness, breathability, and antibacterial properties. Unlike traditional cotton or synthetic fabrics, bamboo is hypoallergenic and moisture-wicking, making our boxers ideal for sensitive skin and all-day comfort. Additionally, bamboo is a highly renewable resource, allowing us to create eco-friendly products that are kind to both you and the planet.

2. Why did you choose bamboo as the main material for your boxers?

We chose bamboo because of its incredible benefits both for comfort and the environment. Bamboo fabric is naturally soft, breathable, and moisture-wicking, making it perfect for underwear. It’s also hypoallergenic and resistant to odors, which means you stay fresh and comfortable throughout the day. From an environmental standpoint, bamboo grows quickly, requires minimal water, and doesn’t need harmful pesticides, making it a sustainable choice.

3. Are Bamboro Boxers suitable for people with sensitive skin?

Yes, absolutely! Bamboo fabric is naturally hypoallergenic, making it gentle on sensitive skin. The smooth texture of bamboo fibers reduces irritation and provides a comfortable fit, even for those prone to skin sensitivities or allergies.

4. How do I care for my Bamboro Boxers?

Caring for your Bamboro Boxers is easy! We recommend washing them in cold water on a gentle cycle with similar colors. Avoid using bleach or fabric softeners, as these can affect the fabric's natural properties. Tumble dry on low or hang to dry for best results. With proper care, your Bamboro Boxers will remain soft and comfortable for a long time.

5. What sizes do you offer?

We offer a wide range of sizes to ensure a perfect fit for everyone. Our size chart, available on each product page, provides detailed measurements to help you choose the right size. If you’re unsure about your size, feel free to contact us, and we’ll be happy to assist you.

6. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on your location. During the checkout process, you’ll be able to see the available shipping options and costs for your specific location.

7. What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your Bamboro Boxers for any reason, we offer a hassle-free return policy. You can return or exchange your unworn and unwashed boxers within [X] days of receiving your order. Please visit our Returns & Exchanges page for more details on how to initiate a return.

8. How do I know if my order has been shipped?

Once your order has been processed and shipped, you’ll receive a confirmation email with a tracking number. You can use this tracking number to monitor your order’s progress and estimated delivery date.

9. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Your payment information is always protected through our secure checkout process.

10. Can I purchase Bamboro Boxers in bulk?

Yes, we offer bulk purchasing options for those interested in buying larger quantities, whether for personal use or as a business. Please contact us directly for more information and to discuss special pricing and terms.

Contact Information:

Company Information:

  • Bamboro
  • Address: Luk hop street
  • Unit: Unit D3, 11/F
  • Building: Luk hop ind building No.8
  • Email: info@bamboro-boxers.com
  • Company Number: 76712815
  • Phone Number: +44 7449286041

Our customer service is available from Monday to Friday, from 08:00 to 21:30. We aim to respond to all emails within 24 hours.